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Playmate All Models

The most common service issue with Playmate ball machines is the pitching wheels.

MACHINE IS JUST SO MUCH LOUDER THAN IT USED TO BE

Symptom: Machine sounds like its tearing itself apart. As the speed is turned up the machine vibrates more and gets louder.

The pitching wheels are out of balance. Excess dirt, dust, ball fuzz, and court material has collected on the sides of the throwing wheels adding additional weight. Spin each wheel in your hand and rub either your finger or a rag along the inside of both sides of each throwing wheel and remove the excess material .

THE ELEVATION IS VERY ERRATIC

Symptom: The balls are very inconsistent. None of the elevations or depths are the same.

The urethane on one of or both of the pitching wheels has worn away enough to need replacement. The gap between the wheels is now too big to consistently throw the balls to the same place.

EVERYTHING SEEMS TO BE WORKING WHEN I TURN THE MACHINE ON BUT NO BALLS COME OUT AND THE CAROUSEL STOPPED TURNING.

Symptom: You turn the machine on and the carousel started feeding balls right away. The balls never fire out and eventually the carousel stops turning. Now nothing works.

One of two things have happened. The balls are wet and the urethane on the pitching wheels cannot grab wet tennis balls and they have backed up in the ball chute all they way back up to the carousel, stopping it from turning. Make sure the machine is turned off. Take all of the balls out of the hopper. See if you can see any balls stuck underneath the feeding disk or in the ball chute. Also Look into the front of the machine and see if there are any balls visible. Email with questions on removal techniques depending on model and year.

If you don’t have the remote control for your machine and you consistently have the remote toggle switch in either the “OFF” or “BYPASS” position it is quite possible that the balls have fed into the machine before the pitching wheels are spinning fast enough to throw them out. So the carousel will still feed balls into the chute until they back up all the way to the black feeding disk. Email with questions on removal techniques depending on model and year.

Most other repair issues will probably require replacement parts and service. Email with problems and questions.